1) Where are you located and how can I contact you?

You can find all our contact information here, as well directions to the spa.

2) What are your hours of operation?

Monday thru Friday: 8:00am - 7:00pm

Saturday and Sunday: 8:00am - 5:30pm

3) Where can I find information on the day spa services you provide?

All services, prices, and the length of the service are fully described here.

4) Do you have after hour appointments?

Yes, we do have a few technicians who have chosen to work earlier or later during the week. In the event you have a late appointment, please pre-pay. Sorry, we cannot permit anyone not receiving services after hours to wait in the reception area.  For security, we must lock outside entry doors.

5) What happens if I am going to be late for my appointment?

Arriving late will simply limit the time for your treatment.  Your treatment will end on time so the next client will not be delayed. The full value of your treatment will be applied.

6) Can I bring my child?

Please consider others by leaving small children at home so that you and others may enjoy a peaceful session. Children over 7 (if obedient) may come if you have no other option and wait for you in the reception area for short duration services only.

7) Can I bring a friend to watch me have services?

We cannot permit anyone to observe or be in the room with a friend or spouse while they receive services by our technician. The exception to this policy is a parent with his/her child, age 15 and under.

8) I have several services booked and want to know if you will serve lunch?

Lunch may be ordered for $20, please ask to see menu. Please advise us upon arrival if you desire lunch and we will have it ready for you at a specified time.

9) Can I purchase day spa products from you online?

For your convenience, we supply all products used in our services and then some in our online catalog. Find it here!

11) How do I tip the service provider?

Gratuities are not expected by our technicians, however, they are very much appreciated and at your discretion. When possible, please make it a private and separate transaction. Envelopes are provided for your convenience. We accept cash, personal check, MasterCard, Visa, Discover & American Express as payment for spa transactions. 18% gratuity has been added to all signature packages. No gratuity has been added to individual services. The average gratuity is from 10% to 25% of the service total.

12) Can I purchase Gift Cards/Certificates from you online?

Absolutely, our gift cards/certificates (which make the perfect gift) are also found here.

13) Can I book an appointment from you online?

Yes. Check out Sanctuary's Online Booking procedures here.

14) How long has Sanctuary Spa been doing business?

Read the complete history of Brea and the spa here.

15 Can I read other client's comments about the spa and services?

Most certainly... right here.

16) Do you have any current employment opportunities?

We have a page specifically designed for employment availabilities. Even if there are no openings currently, please send in your resume. Click here.

17) Has Sanctuary Spa been recognized in magazines or newspapers?

Sanctuary Spa has been recognized in several of the most well known magazines in the world, including Time, Vogue, Travel and Leisure, and Allure. Read them all here.

18) What does "spaBlog" mean?

"spaBlog" is Sanctuary's blog to help inform customers of new events happening at the Spa. Special promotions, new services, new products, etc. See Sanctuary's

spaBlog here.

Do you have more questions? Send them here.